Hubters WebAI Data Compliance
Last Updated: March 9, 2025
Introduction
HubtersAI, LLC is committed to protecting your data and maintaining compliance with applicable data protection regulations. This Data Compliance page outlines our approach to data governance, security measures, and regulatory compliance for the Hubters WebAI platform and services.
1. Regulatory Compliance Framework
General Data Protection Regulation (GDPR)
For users in the European Union, we comply with GDPR requirements by:
- Processing personal data only with explicit consent or legitimate business interest
- Providing clear information about data collection and processing activities
- Implementing data protection by design and by default
- Enabling data subject rights including access, rectification, erasure, and portability
- Maintaining records of processing activities
- Reporting data breaches within 72 hours when required
California Consumer Privacy Act (CCPA)
For California residents, we provide the following rights:
- Right to know what personal information is collected and how it's used
- Right to delete personal information
- Right to opt-out of the sale of personal information (we do not sell personal information)
- Right to non-discrimination for exercising privacy rights
Other Jurisdictions
We monitor and comply with applicable data protection laws in all jurisdictions where we provide services, including but not limited to Canada's PIPEDA, Brazil's LGPD, and other regional privacy regulations.
2. Data Processing and Architecture
Client-Side Processing Model
Our unique architecture provides enhanced privacy protection:
- AI models run entirely in the user's browser (client-side)
- End-user data processed by AI models never leaves the user's device
- We have no access to data processed by the AI models in user applications
- No personal data from end-users is transmitted to our servers
Data We Collect
We collect only the minimum data necessary to provide our services:
- Account Data: Username, email address, company information
- Usage Data: Download counts for billing purposes, API usage metrics
- Payment Data: Processed securely through Stripe (we do not store full payment details)
- Technical Data: IP addresses, browser information for service delivery
Data We Do Not Collect
- Personal data from end-users of your applications
- Content processed by AI models in user browsers
- Sensitive personal information beyond what's necessary for account management
- Tracking data across third-party websites
3. Security Measures
Technical Safeguards
- End-to-end encryption for data in transit using TLS 1.3
- Encryption at rest for all stored data
- Regular security assessments and penetration testing
- Multi-factor authentication for administrative access
- Automated security monitoring and incident detection
Organizational Safeguards
- Privacy by design principles in all system development
- Regular staff training on data protection and security
- Documented data handling procedures and incident response plans
- Access controls based on the principle of least privilege
- Regular audits of data processing activities
4. Third-Party Data Processors
We work with carefully vetted third-party processors who maintain appropriate security and privacy standards:
Current Subprocessors:
- Stripe, Inc. - Payment processing (PCI DSS compliant)
- Amazon Web Services - Cloud infrastructure (SOC 2 Type II certified)
All subprocessors are bound by data processing agreements that ensure:
- Processing only occurs according to our documented instructions
- Appropriate technical and organizational security measures
- Confidentiality obligations for all personnel
- Assistance with data subject requests and regulatory compliance
- Deletion or return of data upon termination of services
5. Data Subject Rights
You have the following rights regarding your personal data:
Access & Portability
Request a copy of your personal data in a machine-readable format
Rectification
Correct inaccurate or incomplete personal data
Erasure
Request deletion of your personal data (subject to legal obligations)
Restriction
Limit how we process your personal data in certain circumstances
To exercise these rights, contact us at [email protected]. We will respond within 30 days (or as required by applicable law).
6. Data Retention and Deletion
Retention Periods:
- Account Data: Retained while account is active + 90 days after closure
- Usage Data: Retained for 3 years for billing and analytics purposes
- Payment Records: Retained for 7 years as required by tax regulations
- Support Communications: Retained for 2 years for service improvement
Data is automatically deleted after the retention period expires, unless legal obligations require longer retention. You can request early deletion subject to our legal and contractual obligations.
7. International Data Transfers
When transferring personal data outside your jurisdiction, we implement appropriate safeguards:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- Adequacy decisions where available
- Binding Corporate Rules for intra-company transfers
- Additional security measures based on transfer impact assessments
8. Incident Response and Breach Notification
In the event of a data security incident:
- We will assess the risk and scope within 24 hours
- Regulatory authorities will be notified within 72 hours if required
- Affected individuals will be notified if there is a high risk to their rights
- We will document all incidents and remediation measures
- Post-incident reviews will be conducted to prevent recurrence
9. Compliance Monitoring and Audits
We maintain ongoing compliance through:
- Regular internal audits of data processing activities
- Third-party security assessments and certifications
- Continuous monitoring of regulatory developments
- Staff training and awareness programs
- Data protection impact assessments for new services
10. Updates to This Policy
We review and update this Data Compliance page regularly to reflect changes in our practices, services, or applicable regulations. Significant changes will be communicated through:
- Email notifications to registered users
- Prominent notices on our website
- Updates to the "Last Updated" date above
11. Contact Information
For questions about data compliance, privacy rights, or to report a data protection concern:
General Contact
HubtersAI, LLC
5214f Diamond Heights Blvd
San Francisco, CA 94110
Phone: (628) 218-5459
12. Regulatory Authority Contacts
If you believe we have not adequately addressed your privacy concerns, you may contact the relevant data protection authority in your jurisdiction:
- EU: Find your local Data Protection Authority at edpb.europa.eu
- California: California Privacy Protection Agency (cppa.ca.gov)
- UK: Information Commissioner's Office (ico.org.uk)
- Canada: Office of the Privacy Commissioner (priv.gc.ca)
